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My Estatez App

My Estatez Legal Documents

Policies and terms governing the My Estatez mobile app, your account, PEGS Club Membership, and the PETs loyalty programme.

App Terms of Service

The terms and conditions governing your use of the My Estatez mobile app, account features, and connected PEGS services.

v1.0Draft

End User Licence Agreement

Licence terms covering installation and use of the My Estatez app on iOS and Android, including the Apple-mandated EULA provisions.

v1.0Draft

App Privacy Policy

How My Estatez collects, uses, stores, shares, and protects your personal data — compliant with the Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025.

v1.0Draft

PETs Loyalty Programme Terms & Conditions

Terms governing how you earn, hold, and redeem PEGS Estate Tokens (PETs) in the My Estatez app. PETs carry zero fiat value and cannot be encashed for cash.

v1.0Draft

PEGS Club Membership Terms & Conditions

Terms for Colour, Metal, and Gem PEGS Club Memberships in My Estatez — including the Subscriber, Cardholder, and Selected Primary roles, and Family Extension Members.

v1.0Draft

Acceptable Use Policy

Conduct rules and prohibited uses of the My Estatez app, including anti-abuse, anti-fraud, and account-sharing restrictions.

v1.0Draft

Cookies & Tracker Disclosure

Tracker SDKs, on-device storage, and analytics surfaces operating inside the My Estatez app, with the purpose and data-category of each.

v1.0Draft

Account Lifecycle & Deletion Policy

How My Estatez accounts are created, paused, deleted, and erased — including the 7-day cooling-off, the per-data-category retention matrix, and the in-app deletion path.

v1.0Draft

Refund & PETs Adjustment Policy

When PEGS issues refunds for paid Memberships, processes PETs adjustments, and re-issues defective vouchers, including the billing-error reversal window.

v1.0Draft

Grievance Redressal Policy & Officer Charter

How to raise grievances through the My Estatez app, the DPDP Sec 13 / IT Rules Grievance Officer charter, and the response and escalation timelines.

v1.0Draft

Intellectual Property & Content Policy

Ownership of PEGS marks and content surfaced in My Estatez, your rights to content you submit, and the takedown procedure for infringement claims.

v1.0Draft